Hurricane Melissa Relief Support & FAQs

Learn how you can give, serve, or receive help. This page provides guidance for donors, volunteers, and anyone impacted by Hurricane Melissa.

For Donors & Supporters

1. What is the purpose of this relief initiative?

The relief effort is organized to provide immediate and ongoing support to individuals and
families affected by Hurricane Melissa. Our goal is to meet urgent needs such as food,
clothing, medication, and temporary shelter, while also assisting with longer-term
recovery and rebuilding.

2. Who is coordinating this response?
The initiative is being coordinated by New Testament Church of God, Jamaica, working alongside community volunteers, partner churches, and local agencies. Together, we are committed to ensuring that all assistance is distributed fairly, transparently, and efficiently.
3. How will my donation be used?

All donations will go directly toward relief and recovery efforts, including:

• Purchasing and distributing food, clothing, and hygiene items
• Providing medication and medical support for affected persons
• Offering temporary accommodation where needed
• Rebuilding or repairing damaged churches, facilities, and homes of ministers and
members
• Supporting children, elderly, and vulnerable families

A full report on how funds are spent will be made available for accountability.

4. Can I donate items instead of money?

Yes! We welcome both monetary and in-kind donations. Items currently in high demand
include:

• Non-perishable food items
• Bottled water
• Clothing and bedding
• Toiletries and hygiene supplies
• Baby items (diapers, formula, wipes)
• See comprehensive list attached

Please contact us at phone 658-217-8217 and email address to emergencyresponse@ntcogjamaica.org to arrange drop-off at any of the following locations: National Office, Eastwood Park Road Church, Mandeville Church, Montego
Bay Church.

5. How can I make a financial contribution?

Donations can be made through the following channels:

Bank transfer: Please contact us at 876-927-7767/927-3712/978-4058
or email address to emergencyresponse@ntcogjamaica.org for details.
Online giving platform: https://spurropen.com/NTCGJADisasRel
Cash or cheque donations: Can be dropped off at National Office, Eastwood Park
Road Church, Mandeville Church, Montego Bay Church.
Please note “Hurricane Melissa Relief” as the reference or memo on your donation.

Please note “Hurricane Melissa Relief” as the reference or memo on your donation.

6. How do I send a barrel or package from overseas?

The sender or the local church must write to the National Office before the goods arrive in Jamaica, informing him of the plans to send or receive the goods, the type or nature of the goods and the purpose of the goods for an assessment and validation of the appropriate use of the charitable status.

This letter can be submitted to the National Office via the front desk or generaloffice@ntcogjamaica.org.

In addition to the letter, attach a copy of the Bill of Lading, detention document (where the items arrived through the airport), invoice of purchase/donation outlining the type/description
and value of the respective items in the shipment along with any other relevant document bearing information of the items being shipped.

The goods must be shipped to the following Consignee/Receiver with the attendant address:

New Testament Church of God, West Street, Rodons Pen, Old Harbour, St. Catherine

A name and telephone number for the responsible person at the local Church or affiliated entity should be placed on the Bill of Lading/ Detention document where it states ‘notify’ or ‘contact’.

7. Can I specify how my donation should be used?

If you wish, you may designate your donation for a specific purpose (e.g., “food support,”
medical supplies,” or “home repairs”, or “name of church”). Please note your preference
when contributing, and we’ll do our best to honour it.

8. How will you ensure donations reach the right people?

A dedicated relief coordination team will assess needs, verify beneficiaries, and oversee all distributions. Each case will be documented and monitored to ensure transparency and accountability. Speak with the beneficiary to ensure receipt.

9. Are volunteers needed?

Yes! We are in great need of volunteers to help with sorting, packing, delivering supplies, and providing emotional and spiritual support to affected families. To volunteer, please send your name and contact number to 658-217-8217 or email to emergencyresponse@ntcogjamaica.org.

10. How can I pray for those affected?

Please join us in praying for:

Comfort and strength for affected families
Wisdom and safety for relief workers and volunteers
Provision and resources for the rebuilding process
Unity and compassion among our communities

“Bear one another’s burdens, and so fulfil the law of Christ.” – Galatians 6:2

For persons affected and Requesting Help

1. Who can request help?

Anyone who has been affected or displaced by Hurricane Melissa — whether through
damage to home, loss of belongings, illness, or financial hardship — is eligible to request
assistance.

2. What kind of help is available?

Assistance may include:

• Food and water
• Clothing and bedding
• Medication and hygiene items
• Home repair materials
• Counselling, prayer, and emotional support

3. How do I request help?

Please send your:

  1. Full name
  2. Contact number
  3. Location/address
  4. Description of damage or need
  5. Pictures (if available)

Send this information to:

Whatsapp 658-217-8217 OR email to emergencyresponse@ntcogjamaica.org

A representative will contact you to verify details and guide you through the next steps.

4. Can I request help for someone else?

Yes. If you know of someone affected — such as an elderly person, single parent, or disabled individual — please send their name, contact number, location, and situation details. Our team will reach out to them directly.

5. How will I know when supplies are being distributed?

Distribution schedules and locations will be announced through:

• WhatsApp and church networks
• Text messages to registered recipients

6. Will someone visit my location?

In some cases, a relief team may visit to assess your situation or deliver supplies directly. All team members will have official identification and will operate under supervision to ensure safety and accountability.

Contact Information

Who can I contact for more information

New Testament Church of God, National Office, Rodons Pen, Old Harbour, St.
Catherine

Contact Numbers:
876-927-7767/927-3712/978-4058

Email: emergencyresponse@ntcogjamaica.org

Relief Support List

1. Basic Survival and Safety Items
2. Water and Food Supplies
3. Health and First Aid
4. Shelter and Clothing
5. Repair and Cleanup Tools
6. Power and Communication

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